iDigital offers data recovery, phone repair, laptop and computer repair, and home appliance service across Louisiana. Tell us your device and issue for a free estimate—we're here to get you back up and running.
Check your repair status anytime on our Track Your Repair page, or call us for an update. We'll keep you informed from drop-off to pickup.
View order status, track your device, or request changes through your account or by contacting our team in Louisiana.
Need help with a repair or data recovery? Contact us for same-day service, warranty questions, or technical support.
We offer transparent pricing and free diagnostics. See our Pricing page for rates, or contact us for a quote tailored to your repair.
We accept mail-in repairs and in-store drop-offs. Ask us about shipping options and our warranty and return policy.
Many iDigital repairs come with a lifetime warranty. Details depend on the service—contact us or see our Pricing page for full terms.
We offer data recovery (hard drive, SSD, phone, RAID), smartphone and tablet repair, laptop and computer repair, game console repair, smart home and TV/sound, and home appliance repair. All services are available across Louisiana.
Yes. We recover data from failed hard drives, SSDs, phones, USB drives, and RAID arrays. Many cases are no data, no fee. Contact us for a free evaluation.
Many phone and laptop repairs are completed same-day. Data recovery and complex repairs may take longer. We’ll give you an estimate when you bring or mail your device.
We offer a free diagnostic for most repairs. We’ll tell you what’s wrong and what it will cost before any work is done.
We’re based in New Orleans and serve Louisiana. You can drop off in person or mail your device from anywhere for repair or data recovery.
Yes. We repair refrigerators, washers, dryers, ovens, and other home appliances. Request a repair online or call us to schedule.
We repair PlayStation, Xbox, Nintendo, and VR devices. Same-day service and lifetime warranty on many repairs.
Many device repairs are done same-day or within a few business days. Data recovery can take longer depending on the case. We’ll give you an estimated completion when we complete the diagnostic.
Many iDigital repairs include a lifetime warranty on the work we did. It covers defects in our repair; it does not cover new damage or misuse. Ask us for full terms.
Yes. You can ship your device to us. We’ll send packing and shipping instructions. Once we receive it, we’ll run a diagnostic and contact you with a quote.
Yes. We provide a free diagnostic and quote. No repair or data recovery work is done without your approval.
We use quality parts from trusted suppliers. For some devices we use OEM or OEM-equivalent parts. We’ll explain your options when we quote the repair.
Yes. Visit our New Orleans location to drop off your device. We’ll run a quick diagnostic and give you an estimate on the spot when possible.
If we can’t complete the repair or recover your data, we’ll tell you why and what your options are. For data recovery, our no data, no fee policy may apply.
We accept major credit cards, debit cards, and other standard payment methods. Payment is typically due when you approve the quote or when the repair is complete. We’ll confirm before charging.
For repairs, payment is usually due when you pick up or when we ship your device back. For data recovery, we’ll explain when payment is due based on the service. No upfront payment for the diagnostic.
We strive to stick to the quote. If we find something else during the repair that changes the cost, we’ll contact you before doing additional work.
Payment is due at completion. Contact us if you have questions about cost; we can sometimes work out a plan for larger jobs.
Yes. We can provide an invoice or receipt for your repair or data recovery. Ask when you pay or contact us after your service.
See our Pricing page for general rates. For a quote tailored to your device and issue, contact us or bring your device in for a free diagnostic.
Tax applies where required by law. The quote we give you will indicate if tax is included or added at payment.
Contact us to get a repair or data recovery started. We’ll give you our address and packing instructions so your device arrives safely. Use a trackable method and keep your tracking number.
You typically pay to ship your device to us. We’ll quote return shipping when we’re done, or you can pick up in person at our New Orleans location.
We’ll send packing guidelines. In general: use a sturdy box, cushion the device, and avoid loose materials that could cause static or damage. Remove batteries if possible.
Use our Track Your Repair page with your tracking code and last name. You can also call or email us for a status update.
We can ship your repaired or recovered device back to you anywhere in the US. Return shipping cost will be included in your quote or communicated before we ship.
Yes. You can bring your device to our location in New Orleans. Drop-off and pickup in person avoids shipping and lets you get an estimate on the spot.
Once the repair or data recovery is complete, we ship within 1–2 business days (or you pick up). Transit time depends on your location and the carrier.
If you cancel before we start the repair, we don’t charge. If you’re not satisfied with the repair, contact us right away—we’ll work with you to make it right. Data recovery fees are typically non-refundable once data is recovered and delivered.
Yes. If you change your mind before we begin work, we’ll return your device. You may be responsible for return shipping. No repair or recovery charges if we haven’t started.
Contact us immediately. Our repairs are backed by a lifetime warranty on the work we did. If something’s wrong, we’ll fix it. We want you to be satisfied.
If the same repair fails due to a defect in our work, bring or send the device back. We’ll re-repair at no charge. The warranty doesn’t cover new damage, liquid damage, or misuse.
For many data recovery cases we offer no data, no fee: if we can’t recover your data, you don’t pay the recovery fee. Terms apply; we’ll explain when you submit your device.
If a refund is approved, we process it as quickly as possible. Refunds to cards usually appear within 5–10 business days depending on your bank.
Call us or use our Contact Us page. Explain the situation and we’ll walk you through the process and any options.
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